Archive | Ops Underground

Why "best customer" is quietly killing your AI efforts...

Why "best customer" is quietly killing your AI efforts...

Jun 22, 2026

Your AI is not stupid — it’s blind.

Your AI is not stupid — it’s blind.

Apr 2, 2026

Your AI Doesn’t Know What Works. Neither Do You.

Your AI Doesn’t Know What Works. Neither Do You.

Mar 23, 2026

RevOps JARVIS? RIDL — Why wouldn't I want that?!?

RevOps JARVIS? RIDL — Why wouldn't I want that?!?

Dec 5, 2025

Are you getting charged $150 by your AI tool to eventually deliver $20 worth of value?

Are you getting charged $150 by your AI tool to eventually deliver $20 worth of value?

Dec 4, 2025

AI automation in RevOps just replaced work with more cost and more work...

AI automation in RevOps just replaced work with more cost and more work...

Nov 9, 2025

AI Just Can't Do That Kind of Work.

AI Just Can't Do That Kind of Work.

Nov 2, 2025

Claude Can't Fix 36,000 Rows of Bad Data — But You Know What Can?

Claude Can't Fix 36,000 Rows of Bad Data — But You Know What Can?

Nov 1, 2025

RevOps, CXOps what you don't know might be the red pill.

Oct 31, 2025

Because your RevOps team doesn’t need more tools.

Oct 29, 2025

Even when you think your data is connected, it's probably not really

Oct 27, 2025

If you do this... you might want to think about how your are setting the table for churn.

Oct 23, 2025